Some of the failures they have experienced are massive slow downs in "cosmos" search and massive backlogs in their support queue.
I would like to add in my 2 pennies (2 cents (2 yen etc)) here, I sent a support request in close to three weeks ago now and have still not recieved any reply.
I know that you (Technorati) are providing a great service and it is "Free" at the point of use, but to have your site claim that within 3 business days a reply will be sent, and then not to have a reply; it is a bit silly and I am sure I am not the only one.
This isn't hate mail or anything, I love Technorati; I regularly use Technorati; Technorati has helped the readership of my blog increase massivly for which I thank no end, but you still need to get a handle on your support issues.
I will still stick with you though!!
Technorati Tags |
Sifry [feed], Technorati [feed], Cosmos [feed], Support Issues [feed], Support Request [feed] |
Comments: [Add New]
Technorati has just added another whistle on a car with a broken engine.
Just a quick reply to anonymous.
Really, I was just highlighting an opinion about some of the problems that I have had with Technorati.
Money has nothing to do with it. The only thing that my blog costs is time, and I have a lot of that.
And like I said
"This isn't hate mail or anything, I love Technorati; I regularly use Technorati; Technorati has helped the readership of my blog increase massivly for which I thank no end, but you still need to get a handle on your support issues."