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A Journal about the experiences I have developing little applications in C#, Perl, Html and Javascript and talking about things new things that I use. Always Geeky; Always Nerdy; Always poor Grammer!

I am a Software Analyst Developer working in Southport, England but living in Liverpool. I develop mainly in C# and ASP.Net. I have been developing comercial software for several years now. I maintain this site (hosted at SwitchMedia UK) as a way of exploring new technologies (such as AJAX) and just generally talking about techie geek issues. This site is developed through a host of Perl scripts and a liberal use of Javascript. I enjoy experimenting with new technologies and anything that I make I host here.

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Web www.kinlan.co.uk

Thursday, September 01, 2005

Technorati....Boooooo!

Over on Sifry.com, David Sifry talks about some of the failures that Technorati has been experiencing whist they have been achieving great successes and tries to placate the masses by letting us know the steps they are taking to rectifying their problems.

Some of the failures they have experienced are massive slow downs in "cosmos" search and massive backlogs in their support queue.

I would like to add in my 2 pennies (2 cents (2 yen etc)) here, I sent a support request in close to three weeks ago now and have still not recieved any reply.

I know that you (Technorati) are providing a great service and it is "Free" at the point of use, but to have your site claim that within 3 business days a reply will be sent, and then not to have a reply; it is a bit silly and I am sure I am not the only one.

This isn't hate mail or anything, I love Technorati; I regularly use Technorati; Technorati has helped the readership of my blog increase massivly for which I thank no end, but you still need to get a handle on your support issues.

I will still stick with you though!!

Technorati Tags
[feed], [feed], [feed], [feed], [feed]

Comments: [Add New]

Gosh! I hope you can get your money back for all your trouble.

By Anonymous, at Friday, September 02, 2005 4:18:00 PM

Technorati has just added another whistle on a car with a broken engine.

By Zoli Erdos, at Friday, September 02, 2005 6:34:00 PM

Just a quick reply to anonymous.

Really, I was just highlighting an opinion about some of the problems that I have had with Technorati.

Money has nothing to do with it. The only thing that my blog costs is time, and I have a lot of that.

And like I said
"This isn't hate mail or anything, I love Technorati; I regularly use Technorati; Technorati has helped the readership of my blog increase massivly for which I thank no end, but you still need to get a handle on your support issues."

By Paul Kinlan, at Friday, September 02, 2005 11:06:00 PM